Category: Disney plus not working on samsung tv

Disney plus not working on samsung tv

It sounds like they're not releasing the app for tvs before I'm currently looking at a new Sony TV because of it. Don't let companies strong arm you into getting new models every few years.

Agreed they are completely disappointing me here. I have been a Samsung customer for years at my last count we have in my house. As these items go obsolete Samsung seems to be intentionally speeding this along I will look to other companies to replace these items and stay as far away from Samsung products as possible.

I'm usually not one to defend technology manufacturers but I'm not really sure Samsung is to blame here. It seems that Disney didn't want to release an app for the older operating system. Samsung is the only company that bypasses disneys decision to not allow older models Disney plus by upgrading your firmware with the evo kit. So if you guys choose to buy Sony because of this issue. It's cheaper to buy Amazon or Roku stick.

Depending on the TV model and size it may be cheaper to buy a new TV. Any advice for how to find this update on an older Samsung smart TV? I've looked for updates but no luck yet. Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

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Reply Loading Samsung is not to blame. Where do I get this evo kit? I have a samsung smart TV. Related content.The Disney App on a few selected Samsung smart TV models is reportedly not working, and a few users have taken to the online Samsung forum to get assistance on this urgent matter, and subsequently made Samsung aware of the problem. Whenever I open the app on the tv, I receive the below message and after a few seconds the app closes - We're having a problem.

Exiting the App. The problem might be that Samsung had rolled out a Smart Hub update in early February; however. The solution to the problem seems to vary from user to user because another user mentioned that the problem on his smart TV has been resolved.

A lot of other users complained about the same problem. Furthermore, the problem does not appear to be limited to Samsung Smart Hubs only. Another user has complained that his TV bearing the model number UE55KSL, which does not have a smart hub, is also facing the same problem. Furthermore, this error is not limited to the US only since a few of the users outside of the US have the same grievances.

A Samsung moderator on the official forum mentioned that the issue has now been resolved. Cold booting your TV is a little different than simply turning it off and back on.

When you turn it off, it is really in standby. A cold boot actually shuts the TV down and reboots it, like restarting a laptop. This can solve issues you may be having with apps, glitches in the menu, picture issues, etc.

There are two ways to cold boot your TV.

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This should only take about 5 seconds. With the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in. Note: If you switch off a surge protector with other devices plugged into it such as your routergive them time to power up and reconnect before testing any functions on your TV. We use cookies and collect analytics to improve the visitor's user experience. By continuing to browse the site, you agree to our use of cookies.

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Samsung 4K Smart TVs get a much-needed update that's sure to please Disney fans

The Future changes shape! Meet the new Samsung smartphone! Our television was purchased early - I don't remember the model number at the moment as I am at work but it is a UE50MU About 2 weeks ago the TV Plus app would not load. I contacted Samsung and they looked at the television remotely. Reset the Smart Hub twice, reset the television three times and still had the same problem.

I was told by Samsung that it is an app issue and to contact TV Plus. TV Plus say its a Samsung problem. Then last night another problem appeared. We couldn't get any terrestrial channels. I have the Live TV Terrestrail app where the television scanned for all the digital channels, but it wouldn't connect and said there is no connection.

I then tried TV Plus and was surprised to see that the television channels were on there. Initially selected BBC one but it then went blank.

Then after trying again selected BBC one again and managed to watch the programme. I am now concerned that our television has more problems just than an App not loading. I can't seem to get them back. I have even reset the Tv. Still nothing. I really like the Classic Tv channel that was on there. Gone now. Not happy with my Samsung TV. Turned on tv to play Samsung plus TV and it said "content unavailable, please check your server.

disney plus not working on samsung tv

I eneded up going to my settings, went to "TV device manager" and it gives you the option to "clean" certain things such as cache, close running apps and free up storage. I did this and it started working again! I had the same issue just now, I unplugged the TV for about 5 minutes.

Once I plugged it back in, it re signed in to samsung account and worked. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.With Disney Plus, the company has finally delved into the world of streaming and is now enjoying substantial success with the venture. You can register for an account by signing up here.

Though Disney initially left Samsung televisions off their list of supported apps, they have since expanded to Samsung TVs and many other devices and brands.

disney plus not working on samsung tv

It was apparent that they would grow their list of compatible devices, but a new venture requires gradual growth and changes.

Finding workarounds has never been easier than it is today. Nobody is reinventing any wheels in this day and age. Most companies are all about finding solutions to existing problems.

Well, not exactly. No hack or add-on component is available to open the flood gates to the world of Disney Plus. However, you CAN add devices that support the app. No, you just need the right device to do the job.

When it comes to iOS devicesmake sure that both your smart TV and your smartphone get connected to the same Wi-Fi network. Streaming devices specialize in on-demand entertainment, and they work as long as you want them to, without the need for a charger.

Of course, each of these contraptions has a different setup tutorial, but they tend to be very simple and straightforward.Seems that something with the att broadband is preventing the connection or starting of the Disney Plus app or a possible issue between the app and the Tv. The network status of my internet is good along with the the network status of the Samsung Tv.

I did try changing the DNS to 8. Please help. Go to Solution. To solve problem go to settings on TV and clear the cache for the Disney app. This will resolve the issue. View solution in original post.

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Could this be the case? If yes what do I do? My TV is on that list but the app still doesn't show up as available. Poor form, Samsung. I've just subscribed and immediately cancelled when was told by Disney support that I'd need to buy a chromecast for my 2 samsung TV's as a workaround.

Why should I have to do that?

Disney+ not working? Here’s How to fix it

Surely samsung can retro fit the app to their 'older' TV's OS's. Certainly there's no issue with other dtreaming services, Netflix, Prime, etc Really poor form by Samsung and can only assume it's designed as a money grabber for people to buy a new model Samsung TV.

disney plus not working on samsung tv

For me, it's made me go the other way and when I do change TV's although nothing wrong with my 5 year 'old' TV'sit won't be a Samsung. I tried to delete the app but it is one of the apps that can't be deleted from the smart hub or even lets me select the app when I open the delete app option.

I have a different problem with Disney Plus. When I installed the app last month, picture was perfect but the sound was regular 2-channel stereo - no surround. But the picture has degraded signficantly. I've waited minutes for it to improve on its own as it caches. Didn't help. Then I reset the Smarthub and reinstalled the app. Still didn't help. Any suggestions?Compared to other countries, Disney Plus subscribers in the US have had a pretty tough time with streaming errors and app-breaking bugs.

As good as it is for some, many early subscribers have reported serious issues that render the app unusable. Before we dig into the various error codes Disney Plus users are reporting, we have to cover off the very basics of tech troubleshooting sorry, but it has to be done. Error 83 seems to be one of the biggest issues plaguing subscribers.

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This might seem frustrating because if your device is incompatible with Disney Plus, how did you manage to download the app in the first place? Well, there are a couple of other factors that could be impacting device compatibility. First thing to try, and we hate to say it, is turning your device off and on again.

So make sure you update your iOS or Android to the most current version before you try running the app again. Another common error code that Disney Plus is spitting out is Error In a cruel twist, nobody seems to be able to find a solution to the error code that shares the same two digits as the answer to the ultimate question of life, the universe and everything.

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Based on what we can glean from Reddit, Error 42 indicates an issue connecting with your Disney Plus service. This sort of issue typically occurs at times of peak usage e. Disney will eventually bolster its servers to meet the demands of hungry Star Wars and Marvel fans across the world, but that takes time.

Firstly, there are the general troubleshooting fixes for slow Wi-Fi that you can try. Subscribers reporting error code 73 are reporting location and availability issues. Content availability differs between countries.

Two similar error codes that are a pain for all of us: error code 24 and First, check your internet connection. One of these solutions should fix the problem. So, check your laptop, computer, smartphone, or tablet. We get it. Need a faster internet connection to improve your stream?

Check out our picks for the best internet providers. I have tried everything said about and nothing has worked. Was so exited about being able to watch Disney plus today! Please help or give me some hope! I keep trying to connect to a different device and it keeps taking me to subscribe again or restore purchase it says. What can I do or how can I log in? Not impressed. No error code or anything. All other devices on the network even the same TV using Netflix just before and after work.

No error code, it just never finishes connecting.Disgruntled Smart TV owners reported the issue to Disney and Samsung, which have been working together on a fix. Initially, Disney advised subscribers to use another device to stream the on-demand content.

However, that shouldn't be needed any more as Samsung has confirmed that it's now rolling out the fix to TVs across the globe. If you continue to run into trouble, please reach out via phone or chat from the options here ," the company posted in a social media message to subscribers.

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So, that's a relief. Not only that, but the Netflix rival also boasts a number of properties that subscribers might not associate with the Walt Disney company, including the likes of National Geographic with its Academy Award-winning movie Free Solofilms from 20th Century Fox — like the X-Men movies from the early s, and films from Pixar, which is now owned by Disney.

Samsung claims its Smart TVs offer an unmatched library of music and video apps. That could save you the need to purchase a standalone streaming dongle, like a Google Chromecast, Fire TV or Apple TV, to give you access to the video on-demand services you want to binge.

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